FREQUENTLY ASKED QUESTIONS

How can I reach you?

You can reach us during working hours via our e-mail and phone numbers on the contact page.

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How do I order?

You can follow the order steps by reading the necessary information on the How to order page, or you can call us immediately from the contact page.

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My product has not arrived, what can I do?

We can provide you with the latest information about your order within the scope of your call or e-mail. What can I do if the product is damaged during shipping? After printing the necessary report from the cargo company, you can send the product back to us.  

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Can I return the product?

Can you return the product within 1 week? Refund is guaranteed.

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When will my product be shipped?

Your product order is prepared in the working condition of the cargo companies and delivered to the cargo within the same day we receive it.

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Is my order information safe?

Your contact and order information is guaranteed not to be shared with anyone.